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Smoke Customer Intelligence
The opportunity of insight
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Smoke Customer Intelligence : 18 November 2019
Measurement creates knowledge. Knowledge creates insight. Insight creates opportunity. When you have the ability to listen to your customers, you...
In the world of software, change is both exponential and normal. Resting on ones laurels will leave you resoundingly in the dust of your competitors. Building a functionally excellent VOC platform means continuous technical development is in our DNA.
Eyerys is the core of our business.
Eyerys gives you the tools to listen to and understand your customers. Make it easy for your customers to give you feedback however, wherever, and in whatever form they prefer to do so. Tie feedback to a specific interaction, touchpoint, process and staff member and use it to empower and improve your customer experience.From the earliest days, we have remained focused on building functionality that enables our clients to listen to their customers in the easiest, most relevant way possible.
A decade of experience means we have the experience to support your VOC ambitions. Subscribe to our blog to remain informed, or contact us to find out how we can help you.
Bold Vision Drives Bold Action
Smoke Customer Intelligence : 12 November 2019
Big, hairy, audacious goals are what moves Smoke CI forward. Throughout our 10 year history we have set ourselves goals, that from the outside, seem...
Grit will get you through building customer experiences
Smoke Customer Intelligence : 08 November 2019
Building a business is not easy. Building a sustainable business even more so. It takes more than a big idea, it takes people working together,...