Smoke CI Articles

3 min read

Understanding the HCAHPS Survey for Health Care Providers.

Since 2017, the South African Government implemented Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys within...

2 min read

Patients use your voice: Using the HCAHPS surveys to make yourself heard.

It’s no secret that the cost of healthcare in South Africa is bordering on excessive in South Africa, and when you or a loved one are critically ill...

2 min read

Using HCAHPS surveys to make patients feel heard.