Building Safer Communities: Taking on Anti-Social Behaviour

Safety and harmony are vital for building a community and as housing managers, you are not just overseeing properties; you're nurturing these communities. One of the key challenges you face is addressing and mitigating anti-social behaviour, which can significantly impact the sense of safety and community spirit. This is where the power of tenant surveys comes into play, particularly when they're powered by advanced tools.

Understanding the Community Pulse through Surveys

Tenant surveys are more than just questionnaires; they're a gateway to understanding the undercurrents within your housing community. Regular surveys can help you keep a finger on the pulse of the community, identifying issues related to anti-social behaviour before they escalate. This proactive approach fosters a sense of safety and belonging among residents.

Use technology to stay ahead of the curve. If your tenant survey system doesn’t offer the following, features, it might be time to consider changing.

Automatic Escalations: When a survey response indicates a serious concern, Eyerys automatically escalates the issue. This ensures that you can respond promptly to urgent matters, maintaining the peace and safety of your community.

AI-Powered Sentiment Analysis: Eyerys goes beyond mere words; our AI-driven sentiment analysis interprets the tone and emotion behind tenant feedback. This advanced feature helps you gauge the mood of your community, understanding not just what is said, but how it's felt.

Multilanguage Surveys: In the diverse landscape of UK social housing, inclusivity is key. Eyerys offers multilanguage support, ensuring that every tenant's voice can be heard and understood, regardless of their language.

Insights Reporting: Transform data into action. Eyerys provides insightful reports that help you make informed decisions, tailor your strategies, and address the root causes of anti-social behaviour effectively.

Fostering a Community of Care: By integrating Eyerys into your tenant feedback process, you're not just collecting data; you're actively contributing to a safer, more harmonious community. This approach empowers tenants, giving them a voice and a sense of ownership over their living environment. It also positions you, the housing manager, as a proactive and caring leader, dedicated to fostering a positive community spirit.

Take the Next Step

In the quest for safer and more cohesive social housing communities, the role of effective tenant surveys cannot be overstated. With Eyerys by Smoke Customer Intelligence, you have the power to transform feedback into meaningful action, ensuring that every tenant feels safe, heard, and valued.

Embrace the future of social housing management with Eyerys. Let's work together to build communities where everyone thrives.