John Dicks

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2 min read

Tipping the customer centric culture conversion

Out with the old, in with the new. This is a central part of a customer experience driven approach to business. A business’ cannot change to a customer centric culture overnight, but once it does, the results are profound and positive.

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Satisfied Customers

2 min read

Shifting perspectives on customer feedback in two minutes

Customer experience has become a focal point for businesses worldwide, causing them to seek out the best ways to improve interactions with clients,...

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